Samsung Washing Machine Maintenance Guide 2025
Easy Tips to Keep Your Washer Fresh, Quiet, and Ready for Anything
So, you've brought home a shiny new Samsung washer, maybe even one of those high-tech Bespoke AI models. They look amazing and are very bright, but there is a little secret no one tells you: because they are built to save so much water and electricity, they can get stinky or slimy inside much faster than the loud, old washers our parents had.
If you only do laundry once a week, your machine spends most of its time sitting there, damp and dark. This is precisely where mold and scrud (that gross, waxy soap buildup) love to grow. I've written this guide based on real conversations with owners and repair experts to help you keep your machine running perfectly for its whole 20-year lifespan.
1. The Once-a-Week Battle: Keeping It Fresh
When your washer sits idle for six days, the small amount of water left in the bottom of the tub starts to rot. This is usually why you open the door and get hit with that stinky sock smell.
This is the biggest favor you can do for your machine. When you're done for the day, leave the door and the soap drawer wide open. This allows the interior to dry out, preventing mold from taking root. If you have a 2025 Bespoke model, enable Auto Open Door+ to automatically open the door.
Is the smell still there? If these tips don't clear the air, the problem might be deeper in the drum. Check out these brand-specific deep-cleaning guides:
2. Cleaning the Filters (Fixing Errors 4C and 5C)
Most common problems, like the machine not draining (Error 5C) or not filling with water (Error 4C), can be fixed by you in ten minutes. You don't need a repair technician for this!.
The Bottom (Drain) Filter
This is the trash can of your washer. It catches coins, hair, and lint. You should clean it every two months.
The Back (Water) Filters
If your machine takes a long time to fill, the small screens where the hoses connect to the back are probably clogged. Unscrew the hoses twice a year and scrub these little filters with an old toothbrush under the tap.
Most common problems, like the machine not draining (Error 5C) or not filling with water (Error 4C), can be fixed by you in ten minutes.
Stuck on a different code? See our complete list of
Samsung Washer Error Codes & Quick Fixes .Is the machine clear but still won't move? If your drum is empty but still won't spin, read our guide on
Samsung Not Spinning: Troubleshooting the Hall Sensor .General Deep Clean: For a complete teardown of the machine's hygiene, see our master guide on the
Complete Cleaning of a Washing Machine .
3. The 2025 Bespoke AI Special: The Hidden Lint Spot
The new Bespoke AI Laundry Combo (the one that washes and dries in one go) is a computerized marvel, but it has a secret maintenance spot that isn't in most short manuals.
Owners of these units have found that cleaning just the removable lint filter isn't enough. Ultra-fine dust can pass through the filter and accumulate deep inside the lint chute. One family found a lint pile the size of a dinner plate blocking the airflow! If your clothes stay damp, use a vacuum with a skinny attachment to suck out any dust from the hole where the filter sits monthly.
4. Advice for Where You Live
Depending on your climate and water conditions, you should take a few extra steps to protect your machine.
Hard Water Areas (India, Middle East, SW USA)
Minerals in the water will eventually coat the heater and the drum parts with scale. This makes the machine work harder and use more power. What to do: Run the Eco Drum Clean or Drum Clean+ cycle once a month. If your power grid flickers, use a voltage stabilizer to keep the machines from frying.
Freezing Climates (Canada, Northern USA, Europe)
If your washer is in a cold garage or basement, water inside the pipes can freeze and crack the plastic valves. The Winterizing Hack: If you are leaving the house for an extended period in winter, add 1 gallon of RV antifreeze (the on-toxic pink kind) to the drum and run a 2-minute Spin Only cycle. This fills the pump with protection.
Humid or Tropical Areas (Southeast Asia, Coastal Regions)
High humidity means mold is your constant enemy. Once a week, wipe the rubber ring around the door with a bleach-and-water solution. Make sure to pull back the rubber there; that's where the black mold loves to hide.
5. Myths vs. Reality: What to Put Inside?
There is a lot of bad advice online. Here is what actually works for 2025 machines.
- The Vinegar Warning: Many people use vinegar as a natural cleaner, but Samsung warns that its acidity can degrade rubber seals over time, causing leaks.
- The Better Choice: Use Citric Acid (about half a cup) for cleaning. It removes minerals without damaging the rubber parts.
- The Soap Rule: You only need 1 to 2 tablespoons of soap! Most people use way too much, which creates suds lock and makes your machine smell like a swamp.
6. Frequently Asked Questions (FAQs)
Q: What does SUD on the screen mean?
A: It means there are too many bubbles! You used too much soap or the wrong kind. Run a Rinse+Spin cycle without soap to clear it.
Q: Why do my clothes come out damp in the 2-in-1 combo?
A: Turn off the Eco Dr setting; it saves power but takes much longer. Also, check the lint filter for hidden clogs as mentioned above.
Q: My husband works in construction/mud. Any tips?
A: Use the Bubble Soak option. It lets the clothes sit in soapy bubbles before the wash starts, preventing mud from getting baked in later
Q: What is Calibration Mode?
A: It's a set for the machines. Run it if your machine is shaking or making noise. It’s a test. Turn the machine's Temp and Delay End for 3 seconds until you see CB, then press Start.
Simple Maintenance Checklist
| Task | How Often? | The Real Benefit |
|---|---|---|
| Open Door & Wipe Rubber | After every load | Stops mold and that old sock smell |
| Clean Lint Filter | Every load (Combos) | Keeps clothes dry and prevents fire hazards. |
| Run Self Clean+ Cycle | Once a month | Cleans hard-to-reach areas of the tub. |
| Clean Bottom Filter | Every 2 months | Stops drainage and grinding motor problems. |
| Calibration (CB) | Once a year | Keeps the machine quiet and the AI accurate. |





